Refund policy

Return Policy

At Sunday Vale, we hope every piece brings comfort and ease into your home. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 14 days of delivery for eligible items in unused condition and original packaging.

To request a return, please contact us at hello@sundayvale.com with your order number and reason for return.

Please note:

  • Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

  • Original shipping costs are non-refundable.

  • Certain oversized furniture items may not be eligible for return.

  • Items sent back without first contacting us will not be accepted.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the item and packaging so we can make it right.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has entered processing, we cannot guarantee cancellations or modifications.

Non-Returnable Items

We do not accept returns on:

  • Final sale items

  • Gift cards

  • Personalized or custom items

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.

Questions?

We’re always happy to help.

Contact:
hello@sundayvale.net